Depending on the features you use and the information you add to SARAL, creator records may include names, social media profiles, email addresses, shipping information, outreach history, creator content and campaign performance data.
This information supports managing creator relationships, communicating with creators, coordinating product seeding and tracking campaign results.
SARAL’s published policies describe technical and organizational safeguards designed to protect personal information. For PULSE, these include access controls, HTTPS/TLS encryption in transit, and encryption of sensitive credentials and tokens at rest.
If your company needs a security review before subscribing, contact our team with your requirements so we can confirm the details relevant to the features you plan to use.
SARAL’s published policies allow certain disclosures, including to service providers supporting the service and where required by law. Connected features may also involve third-party platforms, such as Meta for PULSE.
Our published Terms of Service describe storage in India and the United States and potential processing outside the European Economic Area. If your company has specific hosting or international transfer requirements, contact our team before subscribing to confirm the arrangements relevant to your account.
Unless you choose the Preservation Plan, SARAL deletes your account data within 30 days after your active subscription ends, subject to applicable legal retention requirements.
The 30-day period starts when your subscription ends, not when you request cancellation.
For example, if your subscription runs from March 15 to June 15 and you request cancellation on May 11, the 30-day deletion period begins on June 15.
If you need to retain or export information, contact our team before your active subscription ends to discuss the available options.
Yes. The Preservation Plan costs $49/month and keeps your data in SARAL after your main subscription ends.
Your data remains stored while the Preservation Plan is active. Contact our team before your main subscription ends to arrange this option and confirm the access included.
Contact [email protected] with your account details and a description of your request. We may need to verify your identity or authority before handling the request. Certain information may need to be retained to meet applicable legal obligations.
For privacy questions or help with your company’s review, email [email protected] or contact your SARAL representative.
